Corporate Accounts Associate
Reports To: Corporate Accounts Coordinator, then Director of Sales
The Corporate Accounts Associate position will help facilitate the flow of information internally as well as externally, effectively communicating to our customers as well as internal teams. In addition, this position will be responsible for managing reports and business processes that help ensure our team efficiency. This position will also be cross-trained to act as a backup for other administrative responsibilities.
Completes weekly sales reporting, updating necessary spreadsheets and/or documents to improve department visibility.
Organizes, obtains approval, and releases restricted customer orders for all corporate accounts.
Organizes and maintains our internal documentation for the sales department that contains important information pertaining to our customers.
Upon request, un-restricts catalog and/or survey products for Account Executives upon request.
Coordinates mail-outs for Account Executives, the Corporate Accounts Coordinator, or Director of Sales, including, but not limited to, catalogs, survey's, etc.
Supports catalog/survey requests from sales staff.
Distributes documents from Corporate outbox as needed and checks mail at least twice a day.
Checks inboxes for Account Executives for time-sensitive documents when they are out of the office.
Maintains sufficient supply of often-used office supplies for the department, like copy paper, toner, labels, etc.
Assists Account Executives in the creation of custom catalogs and surveys for everyday and seasonal products.
Assists in the development and maintenance of the Custom Catalog list and filings.
Assists Accounts Executives in providing key sales data to them for communication to corporate accounts.
Assists Accounts Executives, the Corporate Accounts Coordinator, and Director with correspondence and follow-up when requested.
Acts as back-up at front desk reception throughout the week to relieve for breaks and lunches.
Assists with proofing various catalogs, surveys, documents, etc.
Assists with entering daily batch orders for customers.
Through training, becomes proficient with internal pricing, UPC setup, rebates, and other various reporting needs.
Serves as a point of contact for corporate buyers and sales representatives when Account Executives are out of the office.
Assists with checking daily customer voicemail box for web orders, web chat, sales overflow calls, etc.
Complete any other duty or responsibility as requested or assigned.
Responsive, service-oriented attitude with strong interpersonal and organizational skills; responds to various inquiries, requests, or complaints in a professional manner; demonstrates calmness under pressure.
Proactive and collaborative with the ability to propose improvements in the way tasks are accomplished.
Ability to adjust quickly to changing conditions and multiple priorities; detail-oriented.
Able to work flexible schedule, extended hours, or outside normal work schedule.
Ability to read, write, and speak clearly in English; highly proficient with desktop/laptop computers.
Ability to use and perform tasks within MS Office (Word, Excel, PowerPoint, and Outlook) at a highly effective level.
Ability to use a PC and/or MAC computer.
Ability to add, subtract, multiply and divide in all units of measure, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Proven analytical and quantitative skills; ability to think strategically and execute methodically.
Education and Experience:
Preferred Education: Bachelor's degree in a related field.
Preferred Experience: A minimum of 2 years' experience in a Sales Administration role; or equivalent combination of education and experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, or crouch. The employee is frequently required to sit and occasionally may climb or balance. The employee may occasionally lift and/or move up to ten (10) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Licenses, Professional Certifications and Other Qualifications:
Supervision and Decision Making:
This position has no supervisory responsibilities.
burton+BURTON is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, reassignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, genetic information, national origin, sex (including same sex), pregnancy, childbirth, or related medical conditions, gender, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.